PrivacyPolicy

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the PamTrips website and services. It also explains your privacy rights and how applicable law protects you.

We use your Personal Data to provide and improve our services. We collect, use and disclose your information as described in this Privacy Policy and, where required by applicable law, only where we have a valid legal basis to do so, including your consent where consent is required.

1. Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Company means PamTrips, located at Ashoka Rd, Gol Dak Khana, Pandit Pant Marg, Connaught Place, New Delhi, Delhi, 110001.
  • Cookies are small files placed on your computer, mobile device or other device by a website.
  • Country/State refers to Delhi, India.
  • Device means any device that can access our Service, such as a computer, mobile phone or tablet.
  • Personal Data means any information that relates to an identified or identifiable individual.
  • Service refers to the PamTrips website and related services.
  • Service Provider means any person or company that processes data on behalf of PamTrips to provide, maintain or improve our services.
  • Usage Data refers to data collected automatically through the use of our website.
  • Website refers to pamtrips.in .
  • You means the individual accessing or using our Service.

2. Collecting and Using Your Personal Information

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you.

This information may include:

  • Email address
  • First name and last name
  • Phone number
  • Booking and travel-related information
  • Information submitted through our contact or booking forms

Usage Data

Usage Data is collected automatically when using our Service.

Usage Data may include your IP address, browser type, browser version, pages visited, time and date of your visit, time spent on pages, device identifiers and other diagnostic information.

Tracking Technologies and Cookies

We may use cookies and similar tracking technologies to track activity on our website and improve our Service.

  • Necessary Cookies: These cookies are required for the basic functioning of the website.
  • Functionality Cookies: These cookies help remember preferences and improve your experience.
  • Analytics Cookies: These may help us understand how visitors use our website and improve its performance.

3. Use of Your Personal Data

PamTrips may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring website usage.
  • To manage booking and service requests submitted through our website.
  • To contact you by phone, email, SMS or other appropriate electronic communication regarding your enquiries, bookings or services.
  • To provide customer support and respond to your questions and requests.
  • To improve our services, website, customer experience and marketing activities.
  • To comply with legal obligations and protect our legal rights.

4. Sharing of Your Personal Data

We may share your Personal Data only when necessary for providing our services, operating our website or complying with legal requirements.

  • Service Providers: We may share information with service providers who assist us in operating our website or providing services.
  • Legal Requirements: We may disclose information when required by applicable law or a valid request from a government authority.
  • With Your Consent: We may disclose your information for other purposes when you have provided consent.

5. Text Messages Privacy Notice

You may have the option to receive SMS messages from us. If you opt in, we may send booking updates, customer support messages, notifications and other service-related communications.

Mobile information will not be sold or shared with third parties for their own marketing purposes. Information may be shared with service providers that are technically required to deliver SMS communications.

You may opt out of SMS communications by replying STOP where supported. You may also contact us directly to request that communications be stopped.

6. Retention of Your Personal Data

We retain your Personal Data only for as long as necessary for the purposes described in this Privacy Policy, to provide our services, resolve disputes, comply with legal obligations and enforce our agreements.

When information is no longer required, we may securely delete, anonymize or otherwise dispose of it in accordance with our applicable procedures.

7. Transfer of Your Personal Data

Your information may be processed at our operating offices or by service providers involved in operating our services. This may involve transferring information to locations where data protection laws may differ from those in your jurisdiction.

Where required by applicable law, we will take reasonable measures to ensure that your Personal Data is handled securely and in accordance with this Privacy Policy.

8. Delete Your Personal Data

You may request access to, correction of, or deletion of your Personal Data by contacting us.

Please note that we may need to retain certain information where required by law or where we have a legitimate legal basis to do so.

9. Disclosure of Your Personal Data

Business Transactions

If PamTrips is involved in a merger, acquisition or asset sale, your Personal Data may be transferred as part of that transaction.

Law Enforcement

We may disclose your Personal Data if required to do so by law or in response to valid requests from public authorities.

Other Legal Requirements

We may disclose information when reasonably necessary to comply with legal obligations, protect our rights or property, prevent wrongdoing, protect users or protect against legal liability.

10. Security of Your Personal Data

The security of your Personal Data is important to us. However, no method of transmission over the Internet or method of electronic storage is completely secure. While we use reasonable measures to protect your Personal Data, we cannot guarantee absolute security.

11. Children's Privacy

Our Service is not directed to children under the age of 16, and we do not knowingly collect Personal Information from children under 16.

If you believe that a child has provided us with Personal Information, please contact us so that we can take appropriate action.

12. Links to Other Websites

Our Service may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy policies or practices of third-party websites.

We recommend reviewing the Privacy Policy of every third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy, you can contact us: